Shipping Policy
Thank you for shopping with us. Below you’ll find everything you need to know about our shipping process for handmade luxury soaps, candles, and wax melts.
Processing Times
All products are handmade in small batches. Please allow 2–5 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer.
UK Shipping
We ship across the United Kingdom using trusted courier services.
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Estimated delivery: 1–3 business days after dispatch
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Tracking details will be provided once your order has shipped
International Shipping
We proudly ship worldwide.
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Estimated delivery: 5–14 business days depending on destination
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Delivery times may vary due to customs processing in your country
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Customers are responsible for any customs duties, taxes, or import fees
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).
Delays & Issues
While we aim to meet estimated delivery times, delays may occur due to postal services, customs, or unforeseen circumstances. If your order arrives damaged or has not arrived within the expected timeframe, please contact us and we’ll be happy to assist.
If you have any questions about shipping, feel free to get in touch before placing your order.